Job Description

IT4Causes is growing, so we are looking for our next technical associate!

As a small nonprofit dedicated to helping other nonprofits with their information technology needs, we offer a working environment where you can be both technically challenged and emotionally rewarded every single day. Because we deal with many different clients with a wide variety of systems in place, we are looking for someone who can check off as many of these skills as possible, while being willing to learn the others. In addition to earning a competitive salary and bonus, the person we’re seeking also cares deeply about social impact and ensuring our nonprofit clients have the technology they need to fulfill their missions, and might like to eventually run our business. Since we use a mix of paid and low-cost/no-cost resources to achieve blended rates that are far below typical market costs, the successful candidate must be able to work with volunteers and interns to get IT done on multiple projects for multiple clients in parallel. We offer a flexible work, medical and dental insurance, 403b retirement account match (coming soon), and the chance to be a leader on a dynamic team that’s making the world a better place, one nonprofit IT project at a time.

Required skills:

· IT Consulting and Leadership, including IT assessment, proposal development, business process analysis, technical strategy and architecture development, and product evaluation and selection

· Microsoft Office 365 as well as Google Workspace system administration , including tenant setup and conversion, user admin, licensing, and admin and security of email, document, collaboration, and other tools in each suite

· Networking design and administration , including firewalls, access points, and network security

· Security and endpoint management including general security practices, security assessments and remediation planning, and cloud tenant/SaaS security practices

· Small business systems , including QuickBooks/QuickBooks Online system administration, VOIP and Cloud PBX systems, print and eFax management systems

· Excellent client-facing & great problem-solving skills, self-motivated, team player & leader

Desired skills:

· Nonprofit management systems , including Donor management/CRM systems, grant management systems, membership management systems, and case management systems

· Remote work technologies including Virtual meeting/webinar/conference platform administration, and remote desktop/support systems

· Project and client management , especially for nonprofit clients

· Web Content Management systems and digital media creation & editing systems

· Entrepreneurial mindset including business development and small business/nonprofit management

Desired Experience:

· 10+ years’ experience in IT consulting and system administration in a cloud environment

· Experience leading volunteers and interns as a nonprofit employee, board member, or volunteer

Salary: TBD based on experience

Location: Preference given to candidates in greater Richmond, VA, but other US locations will be considered. Employees are expected to work virtually most of the time, and thus need a suitable home working environment.

To apply, please send resume and cover letter to j obs@it4causes.org.

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