Job Description

Full-Time, Non-Exempt | YMCA of Greater Nashua | Merrimack Branch

An Impactful Career at the Y:

At the Y, you’ll do more than lead workouts—you’ll help transform lives. Every day, your work will strengthen spirit, mind, and body for all. As a Health & Wellness Team Leader, you’ll guide members on their wellness journeys, inspire healthy habits, and foster a community where everyone feels welcome, supported, and connected.

You’ll be part of a cause-driven team dedicated to creating spaces where people can set and achieve goals, build meaningful relationships, and experience true belonging.

ABOUT OUR Y AND OUR COMMUNITY:

The YMCA of greater Nashua is a mission-centered, community-focused leader in southern New Hampshire. Our y serves as a hub for connection and transformation.

Located in Merrimack—just 45 minutes from Boston, an hour from the white mountains, and close to the seacoast—you’ll find yourself in the heart of New England’s beauty and opportunity.

POSITION SUMMARY:

The Health & Wellness Team Leader supports the mission of the YMCA, a leading nonprofit dedicated to strengthening community through youth development, healthy living, and social responsibility. Reporting to the Director of Wellness, this role provides inspiration to members, leads wellness initiatives in our Merrimack Branch, and helps improve the overall health of our community.  A strong emphasis is placed on creating an exceptional member experience, building meaningful connections, and driving member engagement that leads to long-term satisfaction and retention. This position also serves as a role model for staff, setting the standard for high-quality service and care for all.

Evening and weekend availability required.

 QUALIFICATIONS:

• BA/BS in Exercise Science or related field, or equivalent experience preferred.
• Current Red Cross First Aid and Adult CPR/AED certification.
• Nationally recognized Personal Training certification (ACE, AFAA, NASM)
• 2+ years of training required
• Strong communication, interpersonal, and organizational skills.
• Ability to inspire and build positive relationships with staff, members, and volunteers.
• Commitment to inclusion and compliance with the Americans with Disabilities Act (ADA).

ESSENTIAL FUNCTIONS:

• Create a safe, welcoming environment where all individuals feel respected and supported.
• Build strong member relationships that inspire engagement and positive health outcomes.
• Hire, train, supervise, and schedule wellness staff; ensure proper shift coverage.
• Provide direct service (personal training, small group training for 25–30 hours weekly.
• Maintain Smart Start appointments and ensure member onboarding processes are completed.
• Perform daily facility and equipment checks; oversee cleaning, preventative maintenance, and repair coordination.
• Track, process, and approve payroll for wellness staff.
• Lead with a specialty focus area to enhance direct service and staff development.
• Stay informed on wellness trends to provide effective member support.
• Ensure compliance with YMCA policies and deliver excellent customer service.
• Supports member experience and team success through additional responsibilities as needed

YMCA LEADERSHIP COMPETENCIES: (Team Leader):

• Inclusion: Works effectively with people of all backgrounds, creating spaces where diverse perspectives are welcomed and valued.
• Relationships: Builds strong, supportive connections with members, staff, and volunteers to advance shared goals.
• Project Management: Demonstrates strong organizational and planning skills, setting clear goals and following through.
• Quality Results: Focuses on high-value priorities and strives to exceed member and organizational expectations.
• Emotional Maturity: Models accountability, empathy, and resilience; remains calm under pressure while inspiring others.

OUR CULTURE:

At the Y, our mission and values shape everything we do. We strive to strengthen communities with purpose and intentionality every day.

• Welcoming: We are open to all. Here, you can belong and become.
• Genuine: We value you and embrace your individuality.
• Nurturing: We support your journey to realize your full potential.
• Hopeful: We believe in your ability to inspire a brighter tomorrow.
• Determined: We are relentless in our commitment to building stronger communities—starting with you.

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