Job Description

Water Treatment Account Manager

Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.

The Account Manager is a field-based position providing hands-on servicing of boiler and cooling water systems for our existing customer base, including but not limited to chemical testing, monitoring, calibration, repair of chemical-feed-related equipment, and visual inspections of systems when necessary.

Responsibilities:

• Perform assigned water testing and sampling as required

• Communicate, record, and maintain relevant information regarding treatment operations

• Schedule service and sales calls, including daily, weekly and monthly reporting

• Accurately report service calls

• Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners,

and other water treatment/conditioning systems.

• Determine system condition, identify malfunctions, and take corrective actions

• Provide routine preventative maintenance services; inspection, cleaning, and calibration of

system components as necessary to assigned accounts

• Assist in identifying additional service needs and opportunities while developing and

implementing customized solutions for our customers

• Maintain customer chemical inventory which may include lifting

Requirements:

• Highly motivated, self-starter with the ability to build relationships

• 3-5 years of work experience in a field using mechanical principles

• Experience in the water treatment or related industry a plus

• Very organized with exceptional follow-through abilities

• Ability to multi-task in an active working environment

• Able to pass a drug and background check per the company requirements

• High School Diploma or equivalent

• Knowledgeable in MS Office applications

• Knowledgeable in a CRM software or related systems

• Knowledgeable in using a computer, tablet, smart phone, and other work related technology

• This position requires occasionally performing activities including, but not limited to, bending,

stooping, grasping, reaching, twisting, turning and/or lifting.

• Work is conducted both indoors and out with varying environmental conditions

• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment

environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement

weather

• MUST be in good physical ability – the job requires frequent walking to and from worksite.

• Valid driver’s license and acceptable motor vehicle record (DMV record will be checked)

Benefits:

NCH Corporation offers a full suite of benefits, employee development and recognition programs.

Equal Opportunity Employer

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