SAP SD/OTC EDI Analyst Job at DynPro Inc., Santa Clara, CA

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  • DynPro Inc.
  • Santa Clara, CA

Job Description

Job Title: SAP SD/OTC Business Analyst

Location: Santa Clara, CA (Hybrid 3 Days Onsite each week)

Type: Full Time/Contract

Experience: 10+ Years in SAP SD/OTC

Domain Focus: Returns Management / Reverse Logistics / EDI Integrations

Job Summary:

We are seeking a senior SAP SD / OTC Analyst with deep EDI integration expertise across Sales Orders, Shipping, and Billing. This role will be customer-facing, working closely with business teams to design and deliver solutions that integrate SAP ECC with front-end platforms like Service Cloud for RMA/complaints management.

Responsibilities:

  • Act as the primary liaison between business stakeholders and technical teams for OTC processes
  • Configure SAP ECC Sales & Distribution modules (pricing, shipping, billing, partner determination, outputs)
  • Lead EDI integration efforts for Sales Orders, Shipping, Billing and Return.
  • Collaborate with Service Cloud teams for RMA process integration with SAP
  • Analyze and document business process requirements and propose solutions
  • Support UAT, training, and go-live activities

Required Skills:

  • 12+ years in SAP SD / OTC functional roles
  • Strong ECC configuration experience
  • Expertise in EDI mapping & integration for OTC flows
  • RMA / Complaints Management experience
  • Excellent communication and client-facing skills

Nice to Have:

  • S/4HANA exposure
  • Service Cloud integration experience
  • Knowledge of MM, WM, FI integration

Job Tags

Full time, Contract work, 3 days per week,

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