Job Description

Quality Systems Technician III

Forest City, NC

• Career Path: Quality
• Organization: Cummins Inc.
• Role Category: On-site
• Job Type: Shop
• ReqID: 2412728

DESCRIPTION

We are looking for a talented Quality System Technician – Level III to join our team specializing in Quality for our Cummins Inc. facility in Forest City, NC.

In this role, you will make an impact in the following ways:

• Enhancing Compliance : By conducting thorough internal audits (QMS, Manufacturing Process, and Product Audits), you will ensure the organization adheres to ISO 9001, IATF 16949, and other relevant standards.
• Driving Continuous Improvement : Leading root cause analysis and resolving non-conformances will help identify and eliminate recurring issues, fostering a culture of continuous improvement.
• Training and Development : Planning and leading training sessions will empower employees with the knowledge and skills needed to maintain high-quality standards and effectively use AIAG Core Tools (FMEA, APQP, MSA, SPC, and PPAP).
• Technical Expertise : Demonstrating a deep understanding of manufacturing processes, risk analysis, and control plans will ensure audits are thorough and effective, identifying potential risks before they become issues.
• Adapting to Changes : Keeping up to date with internal and external changes, such as new technologies and updated standards, will ensure the organization remains compliant and competitive.
• Data-Driven Decisions : Gathering and analyzing audit-related information to produce insightful reports will support informed decision-making and strategic planning.
• Effective Corrective Actions : Initiating, approving, and monitoring corrective actions will ensure timely and effective resolution of audit findings, maintaining high standards of quality.
• Maintaining Documentation : Owning and maintaining the audit plan/schedule and quality manual will provide a clear and organized framework for all quality management activities, ensuring consistency and compliance.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Collaboration Skills : Build effective partnerships and work collaboratively with colleagues to achieve shared objectives, ensuring smooth and efficient audit processes.
• Engagement Leadership : Foster a motivating environment where team members are inspired to perform at their best, contributing to the organization’s quality goals.
• Quality Leadership Expertise : Apply the principles of the Cummins Operating System (COS) and Total Quality Management (TQM) to create a culture of continuous improvement and customer-centric quality.
• Proficiency in Quality Systems Management : Utilize quality tools and processes to maintain and enhance the quality management system, ensuring it consistently meets customer and business requirements.

Education/Experience

• Associate degree or equivalent business experience.
• IATF 16949 + ISO 9001 Internal Auditor Trained.
• Six Sigma Green Belt trained and willing to work towards certification.
• AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Demonstrated ability to perform process based and risk-based audits.
• Initiated, approved, and monitored corrective actions associated with audit findings.
• Planned, performed, and led different QMS audits based upon IATF 16949 and ISO 9001.
• Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA)
• Performed Product Audits per applicable CSRs.
• Led 3P-5Whys root cause analysis.
• Provided support to documentation on the key processes per business quality manual.

QUALIFICATIONS

Additional Information

• Other additional responsibilities as per business requirements and assigned.
• Perform DC tool calibrations, and maintain calibrations record by working in coordination with gauge lab.
• Perform basic data analysis using Microsoft office to maintain quality KPI performance record.
• Other additional responsibilities assigned as per business requirements and assigned.

Job Quality

Organization Cummins Inc.

Role Category On-site

Job Type Shop

ReqID 2412728

Relocation Package Yes

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.

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Attention Applicants:

As part of Cummins commitment to fair hiring practices and compliance with applicable law, any applicant may redact information that identifies their age, date of birth (DOB), or dates of school attendance or graduation from any additional documentation that they submit during the initial application process without any adverse consequence.

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