Job Description

Part-Time Office & Hospitality Coordinator

Schedule: Monday–Friday, 8:00am - 12:00pm PM (25 hours per week)

Pay - Rate: $30.00/hr

Location: Boston, MA - Onsite 1 floor, 20 associates

Job Summary

The Part-Time Office & Hospitality Coordinator is responsible for ensuring a seamless, high-quality workplace experience for clients, associates, and guests. This role supports front-of-house operations without a traditional reception desk, including guest registration, conference room coordination, office supply management, vendor coordination, and general facilities support.

The ideal candidate brings high energy, exceptional follow-up skills, strong relationship-building abilities, and a “white glove” hospitality mindset. They are comfortable working independently, providing updates to a remote leadership team, and serving as the on-site point of contact for daily office needs.

Key Responsibilities

Hospitality & Client Experience

• Deliver a memorable, professional, and welcoming hospitality experience for all clients, guests, and associates.
• Serve as the primary point of contact for all employee requests and onsite needs.
• Register and check in guests in coordination with the Security team.
• Conduct regular check-ins with associates and recap key needs or issues to the client and leadership team.
• Build strong relationships through proactive communication and dependable follow-up.

Front-of-House Operations

• Manage guest registration and direct inquiries (no traditional reception desk).
• Answer and route company phone lines as needed.
• Ensure conference rooms are booked, set, maintained, and reset throughout the day.

Office Operations & Administration

• Maintain general cleanliness and organization of office space, including kitchens, pantries, office supply areas, conference rooms, and shower rooms.
• Monitor, order, and restock office, pantry, and beverage supplies.
• Order office lunches on a regular basis.
• Sort and distribute daily mail.

Facilities & Vendor Coordination

• Collaborate with vendors, building management, engineering, and facilities teams to address maintenance issues and ensure the office remains fully functional.
• Coordinate repairs, supply orders, and any third-party vendor needs related to office upkeep.

Administrative Support

• Use Outlook and ticketing systems to manage requests, track tasks, and communicate updates.
• Run end-of-day reports and provide routine updates to remote managers.
• Assist with any additional reasonable administrative or hospitality-related tasks.

Qualifications

• College degree preferred.
• Minimum 3 years of Office Coordinator, Receptionist, or Administrative Support experience.
• At least 2 years of experience in a client-facing corporate environment.
• Strong written and verbal communication skills (writing sample may be required).
• High-energy, polished, and hospitality-driven demeanor.
• Comfortable working independently and staying mobile throughout the space.
• Proficient with Outlook; experience using ticketing systems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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