Nurse Account Manager Job at Clarest Health, Detroit, MI

RGZYQVc1c0t5NTV0c2IxbnVLdkZscFhMeWc9PQ==
  • Clarest Health
  • Detroit, MI

Job Description

Remedi SeniorCare (a division of Clarest Health) is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

We’re seeking a RN Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you’ll be the main link between our closed-door pharmacy and the long-term care communities we serve. You’ll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you’re motivated by connections, driven to improve outcomes, and committed to quality care, we’d love to hear from you.

Location: Field Based – Detroit, Saginaw, and surrounding areas

Salary : Starting at $95,000 per year

Schedule: Monday – Friday, Day Working Hours

Travel Requirement: 70% +

Transportation: This role requires a valid driver's license and valid car insurance

Reports To: Account Management Leadership Team

What We Offer:

  • Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)
  • Substantial PTO Offering in Year One, with an Increase After Your First Year
  • Travel Stipend
  • Flexible Spending and Health Saving Accounts
  • Free Virtual Care – Telemedicine
  • 401k with company match
  • Referral Bonuses
  • Life Insurance
  • Pet Insurance
  • Legal Insurance
  • Make a difference in the lives of others!
  • We are growing and that means more opportunities

Key Responsibilities:

  • Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
  • Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
  • Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
  • Oversee new facility onboarding and transitions, including setup, training, and operational support.
  • Support adoption of pharmacy technology tools and troubleshoot issues as needed.
  • Document visits, client interactions, and follow-up actions in line with company guidelines.
  • Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
  • Maintain compliance with Clarest’s Code of Conduct and all regulatory and reporting requirements.

Qualifications:

  • Must have an active RN license in good standing
  • Strong working knowledge of Long-Term Care operations and workflows required
  • At least 3 years of relevant experience in Account Management (preferred)
  • Must possess a valid driver’s license in good standing

Skills + Abilities:

  • Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff and internal teams
  • Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff
  • Demonstrated ability to identify issues, investigate concerns, and develop and implement solutions
  • Strong customer service orientation with the ability to manage customer relationships, resolve complaints and ensure satisfaction
  • Ability to lift up to 40 lbs., drive, and travel up to 70% of the time

Job Tags

Monday to Friday, Flexible hours,

Similar Jobs

SERVPRO Team Wilson

Operations Manager Job at SERVPRO Team Wilson

 ...Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston...  ...will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15... 

LVI Associates

Director, Data Center Engineering Job at LVI Associates

 ...Director, Data Center Engineering Location: Remote Industry: Data Center / Critical Infrastructure About the Role We are seeking a highly skilled and technically driven Director, Data Center Engineering to lead engineering efforts across greenfield developments... 

Newport Industrial Fabrication Inc.

Project Manager Job at Newport Industrial Fabrication Inc.

 ...Job Summary We are seeking a Project Manager with proven experience in structural steel fabrication and construction to manage projects from contract award through planning, fabrication, delivery, and closeout. The ideal candidate understands fabrication workflows, shop... 

Nexien Inc.

Construction Engineer Job at Nexien Inc.

 ...We are seeking 2 Korean/English Bilingual Construction Engineer for a direct hire position for our trusted client in Semiconductor Fab Construction based in Taylor, TX. Roles & Responsibility: - Manage job site with GC and subcontractor regarding schedule, safety... 

Spectrum Search Group

Senior Financial Analyst Job at Spectrum Search Group

Position: Title: Senior Financial Analyst of Financial Planning & Analysis (FP&A) Location: Houston, Texas (In-Office Position) About Us: We are currently working with a dynamic e-commerce retail giant, that is on the brink of an exhilarating expansion journey...