Front Desk Associate Job at ROCS Grad Staffing, Reston, VA

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  • ROCS Grad Staffing
  • Reston, VA

Job Description

The Receptionist is the first point of contact for visitors, callers, and staff, ensuring a welcoming, professional, and efficient office environment. This role combines front-desk reception duties with administrative and facilities support, including responsibility for office supplies, mail/package handling, vendor coordination, and upkeep of common areas. The ideal candidate is highly organized, service-oriented, and proactive, with the ability to balance daily administrative tasks and occasional physical responsibilities such as re-stocking supplies and assisting with office setups.

Key Responsibilities:

  • Greet and assist callers, visitors, vendors, and staff with professionalism and courtesy.
  • Answer, screen, and direct phone calls, emails, and in-person inquiries to the appropriate staff.
  • Manage visitor check-in, maintain visitor logs, and monitor guest/vendor presence in the office.
  • Maintain cleanliness and order of common areas (conference rooms, kitchen, reception, supply/storage closets) through daily walkthroughs.
  • Prepare and set up conference rooms, including furniture reconfiguration, technology readiness, and cleanliness checks.
  • Receive, log, sort, and distribute mail, packages, deliveries, and items such as flowers/gifts.
  • Oversee office supply inventory; restock inventory for office, kitchen, and bathroom supplies as needed. Communicate when supplies are running low.
  • Manage catering and food deliveries, ensuring proper delivery to staff or meeting rooms.
  • Provide light facilities support, including moving/lifting furniture, re-stocking, and assisting with minor office tasks.
  • Assist with scheduling, calendar coordination, and meeting support as requested.
  • Support emergency and safety procedures by assisting with visitor evacuation and maintaining updated contact information.
  • Ensure confidentiality of sensitive information and professional handling of all interactions.

Requirements:

  • High School diploma or equivalent.
  • Ability to lift and move at least 70+ lbs as needed
  • Excellent interpersonal and customer service skills; ability to interact effectively with diverse groups of people.
  • Strong organizational skills with the ability to multitask and prioritize competing demands.
  • Detail-oriented with a proactive approach to problem-solving.
  • Ability to work independently, following established policies and procedures.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint) and general internet applications.

Job Tags

Work at office,

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