Job Description

Field Technician

Job Overview

We are seeking a skilled Field Technician to service, maintain, and repair low voltage public transportation equipment for NJ Transit. This position involves working at rail stations and bus garages throughout Central New Jersey, focusing on critical fare collection systems including Ticket Vending Machines (TVMs), fare gates, Ticket Office Machines (TOMs), bus validators, and fareboxes.

Key Responsibilities

• Equipment Maintenance: Service and maintain low voltage fare collection equipment including Ticket Vending Machines, fare gates, Ticket Office Machines at NJT rail stations, as well as validators and fareboxes on buses at bus garages
• Field Service: Perform on-site troubleshooting, diagnostics, and repairs at train stations, bus garages, and transit facilities throughout New Jersey
• System Installation: Install, configure, and upgrade fare collection hardware and software systems for station-based equipment and bus-mounted fare collection devices
• Preventive Maintenance: Conduct routine maintenance schedules and system health checks to ensure optimal equipment performance across both rail and bus systems
• Technical Support: Provide technical assistance and basic training to station personnel, bus operators, garage staff, and NJT staff
• Documentation: Maintain detailed service records, repair logs, and maintenance activities for all equipment serviced
• Safety Compliance: Follow all safety protocols and procedures when working in active rail station environments and bus garage facilities

Qualifications

Required:

• Associate's degree in Electronics, Electrical Technology, or related technical field
• 2+ years of field service experience with low voltage systems or electronic equipment
• Strong knowledge of electronic circuits, diagnostic tools, and repair techniques
• Familiarity with public transportation systems and fare collection technology preferred not required
• Valid driver's license with clean driving record
• Ability to operate a company truck for daily travel to multiple work sites
• Ability to work independently with minimal supervision
• Flexibility to work variable hours as needed to meet project demands
• Schedule flexibility is essential: Must be willing and able to work weekends, holidays, and overtime as needed for emergency repairs and system maintenance

Preferred:

• Experience with transit systems or public transportation equipment is a plus
• Knowledge of point-of-sale systems, card readers, or payment processing equipment
• Understanding of industry regulations and safety standards
• Excellent problem-solving and communication skills
• Customer service experience

Physical Requirements

• Ability to lift and carry up to 50 lbs of equipment and tools
• Comfortable working in active rail station environments and bus garage facilities (indoor/outdoor conditions)
• Ability to work around moving trains, buses, and in station platform areas
• Capable of standing, kneeling, and working in various positions for extended periods
• Manual dexterity for handling small electronic components and tools

Work Details

• Contract Duration: 6 month project with possibility of extensions
• Primary Schedule: 1st Shift 5am-1:30pm and 2nd shift 1pm-9:30pm Monday through Friday with rotating weekends and holidays
• Schedule Flexibility Required: Must be available for flexible hours, weekend work, holidays, and emergency calls as needed to maintain critical transit systems
• Location: Various NJT rail stations and bus garages throughout Central New Jersey
• Travel: Assigned to multiple stations and garages but may need to assist at other locations during a shift (Company Truck provided)
• Environment: Active rail stations, platforms, bus garages, and operational transit environments

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