Enrollment Specialist Job at Responsive Education Solutions, Lewisville, TX

RGYvQldab0t6cDVrdHJsdHU2dkRscHJM
  • Responsive Education Solutions
  • Lewisville, TX

Job Description

Position Summary:

An Enrollment Specialist works directly with the Support Services Supervisor and Virtual Systems Manager to successfully process applicants. Enrollment Specialists are responsible for customer service and ensuring that new and current students receive the support they need to be successful. Enrollment Specialist is to align the outcome of the position’s responsibilities and deliverables with the strategic initiatives of Blue-X Virtual, while promoting the organization’s overall vision, objectives, goals and culture.

Qualifications

Education/Certification:

  • High School Diploma/GED (Bachelor’s preferred)

Experience:

  • 1+ Years experience in Customer Experience.
  • 1+ Years experience using Google Workspace preferred.
  • 1+ Years experience with SIS preferred.

Required Knowledge, Skills, and Abilities (KSAs)

  • Excellent verbal and written communication skills.
  • Excellent and problem-solving skills.
  • Creative thinking to deliver innovative solutions.
  • Strong time management and workload skills.
  • Ability to maintain effective working relationships with a consistently positive attitude.

Responsibilities and Duties

  • Processing Leads in the student information system.
  • Assist with making phone calls to complete new student enrollments.
  • Process applications in a timely manner.
  • Respond to customer inquiries.
  • Provide customers with product and service information.
  • Assist with student onboarding.
  • Travel for Enrollment Fairs.
  • Engage students and families to assist with class access.
  • Identify and escalate priority issues to the appropriate departments.
  • When necessary, assist with attendance.
  • Monitor the Support phone line and email.
  • Return Support line calls and respond to emails.
  • Assist with maintaining inventory of loaner equipment for students.
  • Enroll students in homeroom classes and Orientation.
  • Ensure that students know who their Mentor is and how to reach them.
  • All other related duties as assigned.

Equipment Used

All equipment required to perform job duties and tasks previously described.

Physical / Environmental Factors

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Blue-X considers applicants for all positions without regard to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment Blue-X is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Job Tags

Hourly pay, Full time, Shift work, Day shift, Monday to Friday,

Similar Jobs

Allied Resources Technical Consultants

Construction Specialist Job at Allied Resources Technical Consultants

 ...Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran... 

Sparks Group

English Copywriter & Editor Job at Sparks Group

 ...Copywriter/Editor Job Summary: Sparks Group and a well-known company in Washington, DC have partnered to find a Copywriter/Editor for a long-term contract. This is a fully onsite role, which will require you to work onsite in Washington, DC five days a week.... 

Rheem Manufacturing

Delivery Driver (Non-CDL) - Fairfield, NJ Job at Rheem Manufacturing

Join MCN, a Rheem company, where we provide top-tier HVAC solutions to contractors, multifamily industries, and commercial properties across the Northeast. Were looking for a reliable Delivery Driver (Non-CDL) to be an essential part of our team, delivering excellent service...

AbbVie Inc.

Associate Director, Medical Monitoring Analytics (Non-Oncology) Job at AbbVie Inc.

 ...solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact...  ...fit-for-purpose solutions. The Associate Director, Medical Monitoring Analytics is a leadership role and is responsible for strategy... 

Bancroft Staffing Partners (BSP)

S&T Principal/Practice Leader (LA | SF) Job at Bancroft Staffing Partners (BSP)

 ...of our continued success. About the Opportunity: We are currently seeking a visionary and pivotal leader to serve as Principal/Practice Leader for our S&T group across the West Coast. This unique leadership opportunity is ideal for an individual with a deep...