Job Description

About CapCenter

CapCenter is a fintech-powered mortgage lender and real estate services company focused on helping people buy and refinance homes with zero closing costs. We use technology, data, and automation to simplify complex financial transactions and deliver meaningful value to both customers and employees.

Role Overview

CapCenter is seeking a AI Product Manager who actively uses AI and modern tooling in their daily work and has experience with mortgage or fintech technology.

The ideal candidate combines an entrepreneurial mindset with strong engineering intuition – able to ideate high-impact software and automation opportunities, then prototype and architect solutions that:

1. Drive revenue and sales growth
2. Increase employee capacity and operational throughput
3. Reduce the cost and complexity of operations

This role operates at the intersection of business, engineering, and emerging technology, with a strong emphasis on using AI to identify problems worth solving, validate solutions quickly, and turn ideas into production-ready systems in a regulated environment.

Key Responsibilities

• Proactively identify high-impact opportunities for software and automation across sales, operations, and servicing
• Leverage AI and LLM-based tools in day-to-day work, including:
• Rapid prototyping of software products and internal tools
• Exploring architectural approaches and technical designs
• Troubleshooting technical issues and unblocking roadblocks
• Partner with business stakeholders to understand workflows, bottlenecks, and cost drivers, and translate them into technical solutions
• Translate business, regulatory, and operational workflows into clear product and technical requirements
• Partner closely with engineering on technical tradeoffs, dependencies, and delivery
• Prioritize initiatives based on measurable business impact , including revenue growth, efficiency gains, and cost reduction
• Define success metrics and measure product performance using data, logs, and AI-assisted analysis
• Iterate quickly based on results, feedback, and business outcomes

Required Qualifications

• Bachelor’s degree in computer science, engineering, finance, or a related field
• 5+ years of experience in Product Management, Technical Product Management, or Software Engineering
• Experience using, integrating, or developing mortgage or fintech technology
• Strong technical fluency, including:
• APIs, system integrations, and data models
• Cloud-based platforms (AWS, GCP, or Azure)
• Modern web or service-oriented architectures
• Familiarity with AI platforms and LLMs (e.g., OpenAI, Anthropic)
• Demonstrated ability to use AI to prototype, build, and troubleshoot technical solutions
• Experience writing technical requirements and managing backlogs
• Strong communication skills with both technical and non-technical stakeholders
• Proven ability to operate with ambiguity and take ownership from idea through execution

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