Job Description

A Carter Lumber Window & Door Service Technician will perform repairs and installations of windows and siding products under warranty claims at residential and commercial job sites throughout Northeast Ohio. A solid understanding of exterior building systems, proper siding installation techniques, and window functionality is key to success in this role. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

• Proven experience in installing and repairing windows and siding
• Strong knowledge of building materials, tools, and exterior construction techniques
• Excellent work ethic and ability to meet deadlines under pressure
• Solid math and measuring skills
• Ability to follow both written and verbal instructions
• Skilled at analyzing and solving field-based problems
• A clean driver's license

Responsibilities:

• Assess job sites prior to beginning work to ensure that high-quality repairs and installations can be performed
• Perform warranty repairs and product adjustments using the proper materials and provided tools
• Conduct inspections of windows and siding for damage, performance, and safety issues
• Maintain a safe and clean work environment at all times on job sites
• Deliver exceptional service by treating customers with respect and professionalism, ensuring that work is completed on time and to high standards
• Represent the company positively by adhering to conduct standards and responding to customer concerns with patience and professionalism
• Pursue necessary training to stay current with product repair techniques and safety procedures
• Obtain certifications relevant to siding and window products to ensure excellent service quality

Benefits (full-time employees)  

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
• Short and Long-Term Disability 
• Company-paid life insurance and AD&D 
• Optional supplemental life insurance 
• Company-match 401(k) 
• Vacation time and paid holidays 
• Vendor incentives 
• Room for growth; we promote from within! 
• Military encouraged to apply! 

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