Job Description

Title: VOIP Operations Engineer

Location: Mount laurel NJ and Philadelphia PA (Onsite)

Duration: 6+ months

Job Summary:

• Generally, requires 8-12 years related experience
• Operations focused support, analysis and design documentation based on Product Requests and Requirements (just remove 911 wording)
• Technical learning and support of higher-level engineers, leadership, training, project management teams
• Support Product Engineering with Systems architecture planning, system implementation guidelines, and engineering guidelines
• Support rolls out of scripting, tools and testing for VoIP application integration, operational tools and engineering projects.
• Support & Coordinate Lab testing, design, and architecture work
• Support Product engineering teams on Application and network architecture in the arena of IMS, BroadSoft, and 911 Emergency Services
• Interface and Support of Product Development technology and feature introduction from an Operations perspective in the area of SIP, SRP and SBC NENA I2,I3 product suites
• Production Operations testing of new CPE, applications, services, etc. and support of Test Quality Assurance (labs)
• Interoperability and interconnection testing in the Production environment
• Technical Leadership and training of entry level engineers in triage and trouble-shooting, architecture and best practices
• Author & Update Operations guidelines and design documentation (QoS, performance, reliability, security, scalability, VOIP, etc.)

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