Job Description

Now Hiring: Architect & Sr. Manager Level Leadership Roles in CRM & Commercialization Platforms

Location: Princeton, New Jersey, United States

Duration : Hybrid (3-4 Days Onsite)

Type : FTE

About The Roles:

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SALESFORCE / VEEVA CRM ARCHITECT

Position: IT Commercialization Platform Architect Director

Location: Princeton, NJ (On-site / FTE)

The Challenge:

As an Architect Director , you will define and lead the long-term CRM and commercialization platform strategy across Salesforce, Veeva, and related technologies. This is a visionary leadership role reporting to the VP, Enterprise Digital Solutions.

Roles & Responsibilities

• Define & promote a multi-year vision for Salesforce Health Cloud, Veeva CRM & related platforms.
• Lead enterprise integration across ERP, pharmacovigilance, MDM, and data platforms (Snowflake, AWS, Reltio).
• Establish architecture principles, DevSecOps frameworks, and CI/CD best practices .
• Mentor high-performing teams and drive innovation in emerging technologies (Einstein, Data Cloud, AI/ML).
• Ensure global compliance (GxP, GDPR, 21 CFR Part 11).
• Partner with commercial & field medical teams to deliver user-centric digital experiences.

Essential Skills & Requirements

• 12–15 years of CRM architecture experience in biotech, pharma, or consulting .
• 8+ years in life sciences commercial IT leadership roles.
• 5+ years of Salesforce and/or Veeva CRM experience.
• Strong background in API-first integrations (Mulesoft/Informatica) and multi-cloud implementations .
• Certifications such as Salesforce Application/System Architect or Veeva CRM Advanced Admin (preferred).

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SALESFORCE / VEEVA CRM Sr. Manager

Position: Veeva CRM / Salesforce Developer – Senior Manager

Location: Princeton, NJ (On-site 60% / FTE)

The Challenge

As a Senior Manager , you will be both a strategic owner and hands-on developer of the CRM ecosystem, managing platform standards, governance, and global scalability.

Roles & Responsibilities

• Own end-to-end architecture for Veeva CRM (Online/iRep/Engage) & Salesforce Life Sciences Cloud.
• Lead Veeva module configuration (CLM, Events, Approved Email, Medical Inquiry, Surveys).
• Manage CI/CD pipelines (GitLab, Copado, SFDX, Tricentis).
• Develop custom solutions using Apex, LWC, Platform Events, Visualforce, MyInsights dashboards.
• Partner with Commercial & Medical Affairs to optimize global workflows.
• Govern platform standards, KPIs, budgets, and ROI.
• Pilot innovation in AI/ML, predictive analytics, and conversational bots for HCP engagement.

Essential Skills & Requirements

• 8+ years in CRM, including 3+ years as Salesforce/Veeva developer-admin in life sciences.
• Strong technical expertise in Apex, Flows, LWC, API-first integrations, DevSecOps, automated testing .
• Bachelor’s in Computer Science/Engineering (Master’s preferred).
• Certifications: Salesforce Admin/Developer (required), Veeva CRM Admin (preferred).
• Deep domain knowledge of life sciences commercialization , with US/EU/JP market experience.

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