Job Description

Are you an experienced UX Researcher with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced UX Researcher to work in OAK, CA.

Position Summary : We are seeking a seasoned UX Researcher to join our team and drive user-centered design through deep insights and data-driven recommendations. You will collaborate closely with designers, product managers, and engineers to shape intuitive and impactful digital experiences.

Primary Responsibilities/Accountabilities:

• Plan and conduct qualitative and quantitative user research across digital platforms.
• Translate research findings into actionable insights that inform design and product decisions.
• Collaborate with cross-functional teams to prioritize user needs and business goals.
• Advocate for the user throughout the product development lifecycle.
• Maintain and evolve research toolkits and methodologies.
• Present findings to stakeholders in a clear and compelling manner.

Qualifications:

• Expertise in usability testing, interviews, surveys, card sorting, and diary studies.
• Strong analytical skills with experience in synthesizing complex data.
• Proficiency in tools such as UserTesting,User Zoom, Figma, and analytics platforms.
• Excellent communication and storytelling skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Familiarity with accessibility standards and inclusive design principles.
• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Design, Anthropology, or related field.
• 5–7 years of experience in UX research, preferably in a digital product environment.
• Proven track record of influencing product strategy through research.
• Background in enterprise UX or complex systems.
• 5–7 years of experience in UX research, preferably in a digital product environment.
• Proven track record of influencing product strategy through research.

Preferred:

• Experience in the Healthcare industry
• Experience working in agile environments.
• Background in enterprise UX or complex systems.
• Knowledge of behavioral science or cognitive psychology.
• Experience in the Healthcare industry
• Knowledge of behavioral science or cognitive psychology.

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