We are seeking a Technical Support Associate Analyst to join our Technology Solutions and Support organization, which provides exceptional desktop and technology support to colleagues across the United States in both office and remote environments. As part of the Deskside Support Services (DSS) team, you will act as a key technical contact, offering hands-on assistance with computer hardware, software, and networking issues. You will be responsible for installing, configuring, troubleshooting, and repairing workstations, as well as monitoring system performance and resolving technical problems. In this role, you will also manage IT service tickets, maintain hardware inventory, and escalate unresolved issues as needed. You will work closely with cross-functional teams to implement system enhancements, recommend improvements, and ensure seamless technical operations. A strong focus on customer service is essential, as you will communicate directly with colleagues, provide training on technology policies and procedures, and ensure a high level of satisfaction through timely and professional support. The ideal candidate will have at least three years of PC/LAN technical support experience, strong knowledge of Microsoft and Apple systems, networking, telecommunications, and mobile device management, along with excellent problem-solving and communication skills. An A+ certification or equivalent combination of education and experience is preferred, and a Bachelor’s degree in technology, hospitality, retail, or another customer-focused field is highly regarded. This is an excellent opportunity for a motivated, empathetic, and technically skilled individual to contribute to a collaborative IT team and make a meaningful impact by ensuring reliable technology support across the organization.
...extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Board Certified Behavior Analyst ( BCBA) to join our team in our Baton Rouge, LA location. Responsibilities In this position, you will have a direct impact on enhancing...
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Boutique commercial real estate firm is seeking an Administrative Assistant/Receptionist. This person will be responsible for establishing a warm, welcoming and professional atmosphere for all visitors, guests, and employees as the first point of contact. This dual-role...
...Representative is considered the front line of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional...
NANNY / FAMILY ASSISTANT Seeking a warm, reliable, and organized Nanny/Family Assistant to provide attentive childcare and manage daily home operations for a busy family with several children. Parents are described by other staff as extremely nice and easy to work for...