Job Description

We are looking for a skilled Salesforce Developer cum Administrator who can manage both platform development and administration responsibilities , while being the first line of defense for P1/production issues . The ideal candidate will be hands-on with Salesforce configuration and customization, and also experienced in incident management for business-critical applications.

Key Responsibilities

• Act as the primary Salesforce Admin & Developer for the organization.
• Manage, troubleshoot, and resolve P1 (Priority 1) production issues with minimal downtime.
• Perform Salesforce administration tasks (user management, roles, profiles, permission sets, workflows, process builder, flows).
• Design, develop, and maintain custom Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC) .
• Ensure platform stability, scalability, and security compliance.
• Collaborate with cross-functional teams (business, QA, operations) to implement Salesforce solutions.
• Maintain proper documentation of configurations, customizations, and issue resolutions.
• Monitor system health, perform root cause analysis, and suggest long-term fixes for recurring issues.

Required Skills & Qualifications

• 8 years of experience as a Salesforce Developer and/or Administrator .
• Strong expertise in Apex, Visualforce, Lightning (Aura / LWC) .
• Hands-on experience with Salesforce configuration & administration .
• Proven track record of handling P1/production support incidents .
• Good knowledge of Salesforce Service Cloud, Sales Cloud (preferred).
• Familiarity with change management, deployment (CI/CD), and release processes .
• Salesforce Admin (ADM 201) and/or Platform Developer I certification preferred.
• Excellent communication and problem-solving skills.

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