Job Description

Job Title: Bilingual Receptionist

Location: Cerritos
Employment Type: Full-Time

We are looking for a friendly, organized, and professional Bilingual Receptionist to serve as the first point of contact for our company. The ideal candidate will be fluent in [Insert Languages, e.g., English and Spanish] and possess excellent communication and customer service skills. This role is essential in creating a welcoming environment for clients, visitors, and staff while managing front desk operations efficiently.

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Answer and direct phone calls using a multi-line phone system.
• Provide information and support in both languages as needed.
• Schedule appointments and manage calendars for staff or meeting rooms.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean and organized reception area.
• Perform general administrative tasks such as data entry, filing, and document preparation.
• Translate documents or conversations when necessary.
• Support other departments with clerical tasks as requested.

• High school diploma or equivalent; additional administrative training is a plus.
• Fluent in [Insert Languages, e.g., English and Spanish] (spoken and written).
• Previous experience in a receptionist or administrative role preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.

• Experience in a customer-facing role in a multicultural environment.
• Familiarity with office equipment (e.g., printers, copiers, fax machines).
• Ability to handle sensitive information with discretion.

• Competitive pay and benefits package
• Opportunities for growth and development
• Supportive and inclusive work environment
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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