Job Description

RETAIL LEADER SEARCHING FOR DIGITAL COMMERCE QA ANALYST !!

This position is remote and the candidate can be located anywhere in the United States.

Reports to: Digital Commerce Operations Manager - Email

The QA analyst will be a member of the Digital Commerce Operations team supporting testing email marketing and transactional content. This team member works closely with the email producers in performing peer reviews of content builds, render checks, routing proofs, and defining test scenarios. The ideal candidate is an experienced, opinionated QA analyst who is detail oriented, process focused, with a love for email.

Responsibilities

• Check proofs against wireframes and asset tracker to ensure appropriate business requirements are met
• Check email client rendering as defined by agreed upon support list
• Check Movable Ink & Salesforce Marketing Cloud technical setup aligns with marketing strategy
• Define and review test cases for dynamic email experiences in testing
• Raise, document, triage defects alongside producers utilizing QA tracking documents
• Define testing requirements and scope for daily marketing deployments
• Ongoing research and testing recommendations based off of email client market share against email list open rates
• Maintain and route email proof workflows to cross functional partners for approval
• Work with Coordinator to optimize QA workflow, process, and tooling
• Plan, execute production test activities to validate triggered/transactional emails and template updates in marketing deployments immediately following a production release
• Participate in requirement gathering
• Contribute feedback and QA estimation sizing
• Assist UAT Business Partner needs/testing during facilitation of final User Acceptance Testing
• Report overall test prep and execution progress metrics/data to the Comm Ops Manager
• Drive continuous learning and improvement from the testing perspective
• Other duties as assigned

Position Qualifications

• 2+ years holding a QA Analyst Role with a focus on ecommerce, user experience, website testing
• Experience testing mobile apps, digital websites, or marketing/transactional emails
• Experienced facilitating/supporting UAT, QA test phases such as integration, system testing, etc
• Experienced in third-party applications including but not limited to Jira, Confluence, TestRail, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)
• Experienced in setting up and executing test plans supporting integration testing, regression testing, system testing, user acceptance testing
• Has expertise in mapping test cases to corresponding requirements and building out a requirement matrix
• Experienced in third-party applications including but not limited to Jira, Confluence, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)
• Able to take and execute based on QA Lead feedback/guidance provided
• Experienced in working with third party vendors and testing third party applications
• Possesses a strong level of attention to detail
• Experienced in supporting and contributing to test scope identification, test requirements management, test case development, test scheduling, and defect management activities
• Exhibits strong written and verbal communication skills with IT and Business audiences.
• Excels at working in a project environment and on cross-functional and geographically dispersed teams
• Consistently delivers day-to-day assignments with a high level of quality and attention to detail
• Independently develops key deliverables without supervisor oversight
• Bachelor's degree in IT or equivalent experience
• Automation experience desired but not required

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