Job Description

Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is a luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn’t be Proper.

The Peacock Mediterranean Grill is Austin Proper’s ground floor restaurant and lobby bar, serving breakfast, lunch, and dinner as well as in-room dining. The menu is inspired by Mediterranean cuisine with food that is colorful, loosely plated, healthy, wholesome, and geared towards sharing. In the lobby, the sprawling bar provides a full dining experience and offers a condensed food menu throughout the indoor and outdoor lounge areas. Overlooking views of Shoal Creek can be taken in from the Peacock’s patio space and the private dining room balcony.

Job Overview

As a Peacock Manager, you will play a role in overseeing the daily operations and overall success of the restaurant. Your primary responsibility is to ensure the efficient functioning of all aspects of the establishment, from guest services to staff management to financial performance. Your role combines leadership, organizational skills and providing quality hospitality service.

Key Responsibilities:

• Supervise and support FOH restaurant colleagues
• Provide ongoing training and development to maintain a skilled and motivated team
• Uphold high standards of guest service to ensure a positive dining experience
• Address guest feedback and concerns promptly and professionally
• Assist General Manager with day-to-day operations, including opening and closing procedures, managing reservations, and maintaining a clean and safe environment
• Monitor inventory levels, place orders for supplies and ingredients, manage food costs to maintain profitability
• Develop and adhere to budgets, monitor sales performance, and implement cost-saving measures to maximize profitability
• Ensure the restaurant and colleagues comply with all relevant health and safety regulations and licensing requirements
• Foster a positive and productive work environment, promoting teamwork, effective communication, and a strong work ethic
• Collaborate with the management team to set long-term goals, plan for growth, and implement strategies for success

Education & Qualifications:

• Minimum of a high school diploma or GED equivalency, post high school education and degree preferred
• Minimum of three (3) years food and beverage supervisory experience required
• Bachelor’s degree in hospitality, restaurant, or culinary management is preferred
• Active Food Handler & TABC Certification
• Strong leadership, communication, organization, and relationship skills
• Experience with training, financial management, and guest service
• Uses basic computer hardware and software
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Stand, sit, or walk for an extended period or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Ability to work non-traditional hours, including evenings, weekends, and holidays

Required Skills & Abilities:

• Strong communication and presentation skills to all levels of management
• Anticipate needs and over deliver wherever possible
• Change direction and work on multiple projects aspects at once
• Strong leadership and interpersonal skills
• Strong organizational abilities and attention to detail
• Exceptional guest service and problem-solving skills
• Knowledge of food safety and sanitation regulations
• Effective communication and team-building capabilities
• Creativity and adaptability
• Capable of producing a consistent product with adherence to deadlines
• Exceed guest expectations in a lifestyle luxury environment
• Team builder with ability to successfully manage and develop a team
• Familiar and comfortable with handling colleague concerns and holding colleagues accountable
• Effectively communicate with the management team, guests, and colleagues
• Analyze information and evaluate results to choose the best solution and solve problems
• Provide information to supervisors, co-workers, and subordinates by telephone, writing, e-mail, or in person
• Identify the developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge or skills
• Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging, fast-paced, and rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

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