Job Description

Operations Administrator Bi Lingual Spanish

Reports to: Director of Operations

Location: Roslyn, NY

Hours: 8:30 AM - 5:00 PM, Monday - Friday

Position Type: Full-Time (Temp- Hire Opportunity)

Company Overview:

Our client is a leading property management company dedicated to providing high-quality, safe, and well-maintained housing within the affordable and public housing sector.

Position Summary:

We are seeking a highly organized and proactive Operations Admin to provide comprehensive support to the Director of Operations. The ideal candidate will be a meticulous multi-tasker with exceptional communication and computer skills, serving as a key link between our corporate office, on-site staff, and residents. This role is critical to ensuring the smooth and efficient functioning of our property portfolio.

Key Responsibilities:

• Provide high-level administrative support to the Director of Operations, including managing calendars, scheduling meetings, preparing reports, and handling correspondence.
• Act as the central point of contact for operational inquiries related to facilities, maintenance, and capital projects.
• Coordinate and track maintenance work orders, ensuring timely completion and proper documentation.
• Assist in liaising with vendors and contractors, including scheduling site visits and processing invoices.
• Maintain and organize critical operational files, including inspection reports, compliance documentation, and resident communications.
• Prepare and distribute notices, memos, and other communications to property staff and residents as directed.
• Assist in tracking key performance indicators (KPIs) for the operations department.
• Support the coordination of special projects, such as unit turnovers, preventative maintenance programs, and capital improvements.
• Perform data entry and manage information within our property management software system.

Qualifications and Skills:

• Proven experience in an administrative, operational support, or coordinator role.
• Experience in property management, facilities, maintenance, construction, or a related industry is strongly preferred.
• Exceptional organizational skills and a keen eye for detail are essential.
• Demonstrated ability to manage multiple tasks and priorities effectively in a fast-paced environment.
• Proficient in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience with property management software (e.g., Yardi, RealPage) is a plus.
• Excellent written and verbal communication skills, with a professional and courteous demeanor.
• A proactive mindset with the ability to anticipate needs and solve problems independently.
• Must be reliable, punctual, and able to work collaboratively as part of a team.

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