Member Services Specialist Job at The Richmond Group USA, Richmond, VA

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  • The Richmond Group USA
  • Richmond, VA

Job Description

Are you a real people person who loves helping others and solving problems?

We’re looking for a Client Liaison / Customer Support Pro (CSR-style role) who can be the friendly go-to for clients when they need answers, support, and quick solutions.

What you’ll love:

  • 🏡 WFH 3 days/week (hybrid!)
  • Never any overtime (seriously — ever)
  • 💰 Competitive pay
  • 🙌 A role where being kind + proactive matters

You’ll be great if you:

  • Love talking to people (phone/email/chat)
  • Stay calm under pressure
  • Enjoy being the “fixer” + making someone’s day easier
  • Have customer service/client support experience
  • Medial office/insurance industry experience is a HUGE PLUS!

If you are interested in this or future opportunities in your area, please send a Word-Formatted resume to us and we will contact you when opportunities arise that match your geography and experience. All inquiries are kept confidential, and your information will not be shared without your prior approval.

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.

Job Tags

Work at office, 3 days per week,

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