Instructional Design Professional Job Job at Ryan Consulting Group, LLC, Charlotte, NC

RGZQQVg1b095cFZrdHJobnVLdkRsWkhK
  • Ryan Consulting Group, LLC
  • Charlotte, NC

Job Description

**No Corp to Corps or candidates requiring sponsorship now or in the future will be considered. All candidates must be able to work as a W2 employee for any employer in the US to be considered.**

Title : Instructional Designer

Type : Full-time, in-office

Location : Charlotte, NC (South End)

Comp : $60-$90k

Overview

We are seeking a self-motivated and detail-oriented Instructional Designer to support our Software and Technical Support training initiatives. This role is key to improving performance and enhancing the skills of our support team through the design, delivery, and evaluation of impactful learning program s.

Key Responsibilities

  • Design and deliver engaging instructor-led and virtual training programs for new hires and existing support team members
  • Collaborate with internal teams, SMEs, and support leadership to identify learning needs and develop targeted training solutions
  • Create and maintain instructional materials, including facilitator and participant guides, eLearning courses, performance support tools, and assessments
  • Support the end-to-end instructional design process, including needs analysis, content development, delivery, and measurement
  • Facilitate training sessions, ensuring content is delivered effectively and adapted to varying learner needs
  • Develop content with a focus on technical troubleshooting, system navigation, and customer support workflows
  • Use training evaluation methods to assess learning outcomes and drive continuous improvement
  • Contribute to the ongoing learning strategy for the department and identify innovative solutions to improve performance

Required Qualifications

  • 2-5+ years of instructional design experience
  • Experience designing training for software or technical support environments
  • Strong understanding of adult learning theory and instructional design best practices
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook
  • Bachelor’s degree in Instructional Design, Education, Communications, Organizational Development, or related field

Preferred Skills

  • Experience with eLearning development tools (Articulate Storyline & Rise)
  • Familiarity with LMS and virtual classroom platforms (ex., Webex, Adobe Connect)
  • Experience with audio/video editing
  • Comfortable developing different levels of eLearning courses.

Job Tags

Full time, Remote job,

Similar Jobs

Russell Tobin

Junior Financial Analyst Job at Russell Tobin

Position: Jr. Financial Analyst Industry: Financial Services Pay Rate: $22-26/hour Location: Baltimore, MD Contract: 6-12 months (possible extension/perm) We're seeking someone to assist our client's team in the Financial Industry as an Entry Level Analyst...

IQ Clarity

Network Security Software Engineer Job at IQ Clarity

 ...high-availability systems. Experience writing Linux kernel modules or device drivers. Understanding of kernel-level memory management and NUMA architectures. Exposure to Python, CGI, and git. Foundational knowledge of networking and security principles.... 

DiBiase Heating and Cooling Company

HVAC Installation Apprentice - Coatesville Job at DiBiase Heating and Cooling Company

 ...you pay attention to details and take pride in your work? DiBiase Heating and Cooling Company in Coatesville, PA is hiring a HVAC Apprentice who is motivated to assist our experienced technicians while learning the trade. State recognized Apprentice Program offered in... 

The Talent Source Inc

Director of Information Security Job at The Talent Source Inc

 ...Director of Information Security Growth Opportunity | Private-Equity Backed Expansion | Denver, CO (Hybrid) Permanent | Career-Defining Leadership Role Are you ready to build and lead an enterprise-wide cybersecurity program for a rapidly growing organization backed... 

Confidential Jobs

Director of Distribution Job at Confidential Jobs

 ...As a senior leader in distribution operations, you will be responsible for overseeing logistics, warehousing, and cross-functional coordination...  ...~ Proven success managing large-scale distribution centers, including automated and G2P systems. ~ Deep expertise in logistics...