Job Description:
Job Title: Service Desk / Help Desk Support
Location: Plano, TX 75024
Duration: 10+ Month of Contract
Work Schedule: Rotational shifts (Days, Afternoons, Nights, Weekends, Holidays)
Work Mode: Onsite during core business hours; nights, weekends, second shift, and holidays are remote
Job Summary:
We are looking for a customer-focused Service Desk Agent to provide technical support to internal users in a fast-paced call center environment. The role involves troubleshooting application issues, responding to calls and chats, and ensuring timely resolution of IT incidents.
Key Responsibilities
Basic Requirements
Training & Schedule
DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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