Job Description

The Global Process Owner for Enterprise Financial Services is responsible for developing the strategy for a global shared services model while driving alignment and integration across a highly matrixed global organization. This position requires shared services expertise in Financial Services with a strong focus on systems thinking, transformational leadership, and automation, while providing expertise on best practices and industry trends.

What You Will Do

• Strategy & Vision: Design and develop a long-term strategy aligned with industry best practices as well as industry organizations to ensure our processes, tools, policies are aligned to Financial Services goals.
• Best Practices: Align industry best practices with continuous improvement methodologies to maintain and drive a world-class operation.
• Innovation: Identify opportunities (leveraging GenAI, automation and other technologies) to enhance efficiency, reduce processing time & costs, ensure compliance controls, and improve employee experience.
• Compliance and Risk Management: Ensure compliance with global, regional, and local regulations, managing risks and mitigating potential issues.
• Operational Excellence: In partnership with the CORE organization, optimize operations across all regions, ensuring timely and accurate operations for a global workforce.
• Leadership: As an individual contributor, this leader will influence service line leaders as well as develop credibility with stakeholders on proposed new ways of working to challenge the status quo.
• Stakeholder Management: Cultivate strong, collaborative relationships with internal stakeholders, including functional areas such as Transformation/Strategy, HR, Finance, IT, Supply Chain and external vendors, to ensure seamless operations and integration with other business processes.
• Data Analytics and Reporting: Utilize data analytics to provide insights and reporting on operational performance, identifying trends and opportunities for improvement.

Qualifications You Must Have

• This role typically requires a Bachelor's degree in Finance, Accounting, Business Administration, or another related field and a minimum of 12 years of progressive relevant experience in shared services, or consulting in a financial setting.
• Expertise in domain area with at least 10 years in a global leadership role within a large, complex organization or an advanced degree and 10 years of relevant experience.
• Technical Expertise: At least 10 years’ experience in the end-to-end global processes, Six Sigma, or other lean manufacturing and high level of understanding of general business operations and internal control concepts; ability to assess and contribute to effectiveness of a business process / system change.
• Leadership Skills: At least 10 years’ experience with strong focus on strategic thinking, problem-solving, decision-making, change management and collaboration. Work well under pressure, taking proactive measures against possible challenges, and resolving issues quickly, managing crises rapidly and effectively when necessary.
• Transformation Orientation: At least 10 years’ experience driving transformation and automation initiatives on a global level, with a focus on best practices and future trends.
• Project Management: At least 10 years’ experience leading large complex cross-functional global projects to successful completion.

Qualifications We Prefer

• An advanced degree in a related field.
• Experience with ERP solutions such as S4 HANA
• Excellent communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organization.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Role Type:

• Hybrid This is a hybrid role, eligible candidates must reside near an RTX hub in Cedar Rapids IA, Dallas TX, Tucson, AZ, Hartford CT, Andover/ Boston Ma.

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