Title: Corporate Client Center Receptionist (Financial Services)
Location: Denver, CO (Onsite)
Monday - Friday
This position is perfect for someone who has worked in hospitality but looking to move into more of a corporate position!
Position Description
As a Client Center Receptionist, you play a pivotal role in shaping the first impression of our organization for both employees and clients. Your responsibilities extend beyond managing the front desk; you are the face of our company, embodying the principles of hospitality and exceptional customer service. By adhering to the 10-5 rule—acknowledging clients at 10 feet and greeting them at 5 feet—you ensure a welcoming and professional atmosphere. Your role involves escorting clients to their meeting rooms, providing light meeting planning support, and offering immediate solutions to inquiries, all while maintaining a high standard of service. The ideal candidate is customer-focused, with excellent organizational skills and keen attention to detail.
Job Responsibilities
• Stand, greet, and welcome all clients to the Client Center throughout the day.
Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort.
• Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors
• Work closely with J.P. Morgan's internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery
• Learn the EMS reservation system, to track events and understand expectations for each meeting
• Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receive and log packages, ensure business center is tidy and review supply inventory
• Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported
• Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees
• Familiarize frequent users within the building and guests arriving to the center
• Assist planners with light data entry for events, contributing to the overall efficiency and success of the Client Center
Qualifications
• Bachelor degree required
• 2 years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service and organizational skills
• Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly.
• Ability to stand for long periods, maintaining a welcoming presence at the front desk.
• Outgoing, professional, and able to work well under pressure, ensuring a calm and efficient environment
• Skills include familiarity with widely-used software packages e.g. MS Word, Excel, and PowerPoint
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
...pathways. Youll deliver evidence-based medical nutrition therapy and coaching alongside OpenLoop clinicians for patients on lifestyle-only... ...and escalate when indicated; make warm referrals to behavioral health or specialty care per protocol. Document timely, clear notes...
...~ Experience leading teams ~ Strong customer service and communication skills ~ Proficiency with property management software (Yardi preferred) and MS Office ~ Ability to multitask and meet deadlines in a fast-paced environment Compensation & Benefits ~$...
A leading educational technology company in California is seeking a visionary senior executive to lead its product management function. This role involves defining a compelling product vision, conducting market analysis, and fostering cross-functional collaboration. The...
...performance environment, join us as we work to modernize and elevate the largest asset class in the world. Role Description The Data and Reporting Manager position sits at the intersection of data architecture and executive-level reporting, owning both the data...
...Administrator will be responsible for the day-to-day internal operations and administrative process.... .... Job Responsibilities: Daily data entry of Sales Reports Tracking activity... ...(ie: contact lists, ID #s, staffing levels, performance reviews, etc) Keeping...