Job Description

Job Title: CRM - Project Associate (Energy Efficiency)

Location: New Brunswick, NJ

Position Type: Fulltime position

Responsibilities:

Job Description:

• Seeking a highly motivated Project Associate to help support commercial and residential energy efficiency incentive programs. Eligible candidates will be a hands-on, highly skilled resource with a combination of project administration and support activities experience. The Project Associate will be reviewing and capturing customer applications in our local CRM system so that we can assure accurate and timely rebate payments to customers.

Key Responsibilities:

• Assists with project and program management.
• Supports project execution including reviewing required documents for accuracy and completeness, milestones, and verifying applications in accordance with program procedures and requirements.
• Accurate and timely data entry work.
• Ensures outstanding customer and contractor satisfaction.
• Participates in local New Brunswick, NJ marketing events and conferences.
• Must have reliable transportation.
• Must have a valid driver’s license and a clean driving record.
• Responsible for maintenance and fees of the transportation vehicle.
• Must live in or near NJ territory.
• Covers the office reception and associated duties on a rotational basis.
• Supports additional office responsibilities and projects.
• Prefer candidates that speak Spanish

Desired Skills:

• Excellent verbal and written communication skills, time management organizational skills, and attention to detail
• Business acumen to include a working knowledge and understanding of financial, accounting, marketing, and operational functions required to provide program support
• Admirable computer skills: proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and use of Customer Relationship Management (CRM) technologies
• Professional presence with desire to improve processes and exceed program savings goals
• Team-oriented, hands-on, highly skilled, adaptive, and client-focused mentality

Experience & Education (Desirable):

• 1+ years of customer programs support
• Energy Efficiency program experience
• Associates degree from an accredited college in a related discipline, or equivalent experience

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