Job Description

The Director of Transplant Services contribute to achieving Parkland Health goals as it pertains to the assigned program priority. Assist in identifying the required framework and build the infrastructure to support an effective and efficient program service line across Parkland Health and Dallas County. As part, develop and coordinate health professional training, patient education programs and community outreach activity optimize program effectiveness. Manage staff as assigned.

Job Responsibilities:

1. In collaboration with the Program Medical Director, responsible for effective and efficientoperations in the assigned program. Ensures the effective integration of strategy and operationsachieving the defined key service line goals and objectives to enhance delivery to patients in thecontinuum of care. Develops and leads key service line initiatives across Parkland Health.Evaluates clinical and financial program outcomes to include program grants, if applicable.

2. In collaboration with the Program Medical Director and Parkland Health leaders, engagesstakeholders to implement clinical best practice guidelines with standardized documentation.Actively works to enhance the relationship with outside partners to better align quality of care andfinancial incentives.

3. Develops and implements program strategies that will provide an exceptional person-centeredexperience through a seamless care delivery system and innovative care models to improvequality outcomes, reduce unnecessary clinical variations, improve coordination across thecontinuum and help implement care consistent with state and national clinical guidelines.

4. Fosters collaboration and communication strategies throughout Parkland Health by engagingstakeholders including executive leadership, providers, staff and community members through the formation of strategic alliances and development of effective communication pathways.

5. Standardizes processes and makes them reliable, measurable, sustainable and easy for staff andpatients. Improves and provides timely access to care. Decreases emergency department andinpatient visits for managed patients using evidenced based intervention.

6. In collaboration with Parkland Health committees and Co-Chair, responsible for programsobtaining and sustaining accreditation, recognition by necessary agencies and commissions.

7. Co-facilitates multi-disciplinary meetings with the assigned program triad to include the director ofnursing and program medical director.

8. In collaboration with Parkland Health leadership, participates in the quality practice Initiatives andother necessary certifications and credentialing.

9. In collaboration with Parkland Health leadership, ensures participation in Centers of MedicaidMedicare Innovations programs and any other alternative payment models that may help driveimproved patient engagement and access to care.

10. Assists in identifying and harnessing collaborative community partnerships to enhance patientengagement with disease management and access to needed community resources andsupports, as appropriate.

11. Represents Parkland in national and local organizations, initiatives, and conferences pertaining toassigned program to optimize professional excellence, networking, partnerships and awareness of patient and professional initiatives within Parkland.

Skills or Special Abilities:

• Thorough awareness of the Scope of Practice, Standards of Practice, and Standards of the program.

• Knowledge and experience dealing with program oversight programs and data management platforms. Maintenance of accreditation and specialty certification for area of specialty.

• Proficiency, creativity and innovation in establishing and evaluating program process and outcome measures, with alignment to both organizational and programmatic mission and vision.

• Demonstrate the ability to execute on operational deliverables of goals and provide ongoing updates of improvements.

• Demonstrate the ability to manage multiple operational teams for the delivery of clinical programs, with a focus on operationalizing strategy within the assigned program.

• Demonstrate effective verbal and written communication skills in working with a diverse population of physicians, nurses, and business support staff. Must partner with designated service line leadership. Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives.

• Must have effective leadership skills and be capable of motivating, recruiting and educating staff through program adaptations.

• Provides exceptional customer experience through an atmosphere of respect and courtesy, listening and responding, and providing clear expectations.

• Proficient in developing and sustaining collaborative partnerships, through effective community engagement strategies.

• Must demonstrate person-centered/person valued behaviors.

• Demonstrate knowledge and skill in resource management including fiscal management to include grants, if applicable, budget and personnel practices.

• Superior writing skills to compose grant proposals, course outlines, manuals and reports.

• Demonstrate a working knowledge of personal computer operations and the ability to use word processing, spreadsheet, and database software in a Windows environment.

Benefits :

• Medical

• Dental

• Vision

• Life Insurance

• Disability Insurance

• Flexible Spending Accounts

• And more!

Experience:

• Education: Must have a Master's degree in Nursing, Business Administration, Health Administration or related field. - Required.
• Experience: Must have 8+ years of professional experience in Transplant Services and Peritoneal Dialysis operations. - Required.

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