Job Description

HR professionals – You don’t want to miss this fantastic opportunity to join a recently named Top Workplaces award winning company! Wind River Payments is looking for their next Director, Employee Experience (DEX). As the DEX you will have responsibility for all things Human Resources (HR), with a strong focus on employee engagement, supporting company goals, and driving the company culture and values. As a member of the company’s leadership team, you will actively participate in developing, planning, and executing strategic company initiatives, and will be accountable for developing and executing the specific EX/HR goals and initiatives that support those company goals.

KEY RESPONSIBILITIES:

• Determine, develop and execute on strategic HR initiatives and plans to help achieve company goals and objectives.
• Provide guidance and coaching to managers and staff in all HR areas, including employee relations, professional development, performance, hiring, discipline, compensation, benefits, terminations, etc.
• Ensure employee perspective is represented in company strategic and initiative planning.
• Identify staffing, recruiting and retention needs and develop and execute the best practices for achieving them.
• Develop, manage and maintain strong positive working relationships with all levels and individuals in the organization, as well as external vendors and contacts.
• Design, implement and monitor compensation plans and structures.
• Evaluate, make recommendations, and administer employee benefit plans.
• Develop and manage the performance management program.
• Ensure compliance with all relevant employment law and benefits administration requirements.
• Lead and participate in the Employee Engagement and Fun Committees.

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, Management, or related field.
• 8+ years of progressive human resources management required.
• Prior experience leading and managing direct reports.
• Thorough knowledge of employment-related laws and regs, and HR best practices.
• SPHR or SHRM SCP preferred.
• Strategic thinker with ability to assess risk and exercise judgement concerning complex problems.
• Excellent human relations, interpersonal, and negotiation skills.
• Excellent verbal and written communication skills.
• Strong investigative, analytical, conflict resolution, and problem-solving skills.
• Strong organizational skills with ability to prioritize and complete work in a timely manner.
• Demonstrated sound judgement and decision making.
• Ability to maintain confidentiality and confidential information.

WHY JOIN WIND RIVER?

• We are committed to building strong partnerships with our employees, our customers, and our community .
• We're in a period of exciting growth in the rapidly advancing and innovative payments industry.
• We offer a great compensation and benefits package.
• We are a family-owned business committed to remaining so.
• We have a fun and supportive work environment, and we value work-life balance.

WHO WE ARE:

Wind River Payments provides superior payment processing products and services to thousands of clients throughout the country. At Wind River, our mission is to provide our customers with an unmatched level of expertise, service, and commitment; to inspire our employees to do great things; and to generously give back to the communities we serve.

We pride ourselves on doing business differently and delivering a level of customer care that is unequaled in our industry. Our vision is that we will be the payments industry leader in customer loyalty.

We are successful by living our company values , which are:

• Move Forward Together: Assume Good Intent; Collaborate and Communicate.
• Walk the Talk: Honor your Commitments; Take Initiative.
• Learn and Be Curious: Challenge Assumptions; Try New Things.
• Be Excellent, Have Fun: Choose to be Positive; Work Hard, Play Hard.

To learn more about the Wind River difference, visit our website at

Wind River Payments is an equal opportunity employer (EOE).

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