Design & New Media Specialist Job at Ardent Credit Union, Philadelphia, PA

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  • Ardent Credit Union
  • Philadelphia, PA

Job Description

General Purpose:

The Design & New Media Specialist is a versatile and innovative creator, who brings brand stories to life. This role combines strategic thinking with hands-on design execution to deliver compelling visuals, manage web presence and support a variety of campaigns. The ideal candidate thrives in a fast-paced, collaborative environment, embraces new technologies and contributes fresh ideas that elevate the brand.

Essential Functions:

  1. Design and produce high-quality assets for digital, social media, website and print materials.
  2. Manage and maintain the company website (Kentico CMS), ensuring accuracy, accessibility and timely updates.
  3. Design, build and deploy branded email campaigns using an email marketing platform.
  4. Create impactful internal presentations and graphics to support organizational needs.
  5. Uphold brand standards and adherence to compliance rules and accessibility requirements in all creative projects.
  6. Partner with marketing colleagues to conceptualize and execute integrated campaigns.
  7. Stay updated on design trends, marketing best practices and emerging creative technologies.
  8. Lead video and multimedia projects.
  9. Contribute to the recording, editing and promotion of the Ardent Exchange podcast.
  10. Research and apply emerging design trends, tools and technologies to keep the brand fresh and relevant.
  11. Perform other related duties as assigned.

Job Requirements (Knowledge/Abilities):

  1. Proven professional experience in graphic design, with a strong portfolio spanning digital and print.
  2. Advanced understanding of design principles, typography, color theory and visual composition.
  3. Hands-on experience managing a website with a CMS (Kentico preferred).
  4. Proficiency in Adobe Creative Suite or similar design and editing software.
  5. Experience designing within brand guidelines while bringing fresh, creative solutions.
  6. Familiarity with email design and platforms.
  7. Knowledge of video and photo production (shooting, editing and publishing), a plus.
  8. Strong attention to detail, organizational skills and ability to manage priorities under tight deadlines.
  9. Excellent communication, collaboration and problem-solving skills.
  10. Awareness of accessibility and inclusivity in design.

​​​​​​​Job Requirements (Education/Experience):

  1. Bachelor's degree in Graphic Design or Marketing.
  2. Proven experience in graphic design and web design.
  3. Minimum three years of experience as a designer required, preferably in the financial services industry. 

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