Job Description

• DEPARTMENT OF BUSINESS SERV.

Posted On: 10/23/2025

• Full-Time

Location

MANHATTAN

• Exam May Be Required

Department

Procurement

Salary Range:

$56,607.00 – $70,000.00

Job Description

Agency Description:


The New York City Department of Small Business Services (SBS) is a vibrant, client-centered agency whose mission is to serve New York’s small businesses, jobseekers and commercial districts. SBS makes it easier for companies in New York City to start, operate, and expand by providing direct assistance to business owners, supporting commercial districts, promoting financial and economic opportunity among minority- and women-owned businesses, preparing New Yorkers for jobs, and linking employers with a skilled and qualified workforce. SBS continues to reach for higher professional standards through innovative systems, new approaches to government, and a strong focus on its employees.


Job Description:


Contract Manager - Discretionary Programs will monitor compliance of community partners tasked to advance the Discretionary program objectives. The Contract Manager shall act as the SBS liaison with community partners to develop and monitor contract requirements. The Contract Manager shall also undertake related special projects and other duties as assigned or initiated.


The Contract Manager - Discretionary Programs is expected to monitor compliance of community partners with program objectives. In addition, the Contract Manager will act as SBS liaison and outline contract requirements. Responsibilities will include but not limited to:

• Initiate and manage the end-to-end contract management process for contracts within the portfolio as described above. Process steps include scope development, registration, monthly review and payment on requisitions, close outs, etc.

• Ensure timely registration of all contracts.

• Ensure timely communication and coordination of events and training requiring SBS staff representation.

• Maintain frequent communication with community partners to monitor performance and provide timely resolution of issues.

• Identify and escalate red flags issues that negatively impacts the timely registration of contracts.

• Maintain files on all contracts and correspondence.

• Develop appropriate scope(s) of work and metrics for contracts in coordination with Program team and SBS Legal.

• Review and enter contract budgets, and modifications via PASSPort.

• Assist in compiling progress reports for senior staff.

• Conduct virtual or on-site visits to review vendor performance and compliance.
  
  

Contract Evaluation:

• Assist in the creation of year-end contract reports.

• Conduct community partners’ performance evaluations.

• Review submitted financial and performance reports for approval.

All Applicants: Go to search for Job ID: #752696


Current SBS Employees: Please email your resume and cover letter including the following subject line: Contract Manager – Discretionary Programs and send to careers@sbs.nyc.gov


Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.


If you are unable to apply via NYC Jobs, you can email your cover letter and resume to careers@sbs.nyc.gov with the following in the subject line: Contract Manager – Discretionary Programs


If you do not have access to email, mail your cover letter & resume to:


NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006


This position may be eligible for remote work up to two days per week, in accordance with the Remote Work Pilot Program established between the City and DC37; however, note that per this program, employees may be required to report to the workplace in person if operational needs warrant.


CONTRACT REVIEWER (OFFICE OF L - 40563

Minimum Qualifications

1. A baccalaureate degree from an accredited college and university and six months of full-time, satisfactory professional, technical, or administrative experience in one or more of the following fields: human rights, affirmative action planning/administration, position classification, or labor law. A law degree may be substituted for six months of experience; or


2. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and four years of full-time satisfactory professional, technical, or administrative experience in one or more of the fields mentioned in “1” above; or


3. Education and/or experience equivalent to “1” or “2” above. However, all candidates possess the four year high school diploma or its educational equivalent.

Preferred Skills

At least one (1) year of successful managing performance-based contracts in the not-for-profit or government sector. -Knowledge of public accounting in government or not-for-profit environment is a plus. -Highly developed collaboration skills and ability to balance broad program goals with follow-through required of New York City contracts. -Strong working knowledge of PASSPort, FMS, Microsoft Word, Excel, Access, and PowerPoint. -Capable of working in a fast-paced environment, managing multiple projects simultaneously, and prioritizing assignments. -Strong presentation, writing, and communications skills. -The ability to conduct and facilitate interviews, workshops, process overviews, and meetings with subject matter experts with a diverse array of Agency and Community Stakeholders. The ability to actively listen and synthesize disparate viewpoints into a shared plan of action. -A proven ability to meet project goals and objectives of complex client engagements. -Excellent research, analytical and problem-solving skills required. -Experience with managing, coordinating and overseeing small to large events.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Shortlist

Job ID

752696

Title code

40563

Civil service title

CONTRACT REVIEWER (OFFICE OF L

Title classification

Competitive-1

Business title

Contract Manager - Discretionary Programs

Posted until

11/21/2025

• Experience Level:

  Experienced (Non-Manager)

Job level

01

Number of positions

1

Work location

1 Liberty Plaza NYC

• Category:

  Finance, Accounting, & Procurement

Contract Manager - Discretionary Programs

Job Tags

Full time, Contract work, Work at office, Remote work, 2 days per week,

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