Job Description

About the Agency:

Our client is a fast-growing, family-run independent insurance agency serving a wide range of commercial clients. They pride themselves on a supportive, collaborative culture and long-standing client relationships. This is not corporate America, it’s a people-first agency that values integrity, trust, and teamwork.

About the Role:

The agency is seeking a well-rounded Commercial Lines Account Manager to take over a retiring team member’s generalist book of business. The book includes mostly small businesses with some middle-market accounts. The position supports three producers and offers the opportunity to step into a high-impact role where your experience and service mindset will be valued. This is a great opportunity for someone looking for a long-term home where they can grow and thrive in a supportive environment.

Key Responsibilities:

• Manage the day-to-day servicing of a diverse commercial lines book
• Handle renewals, endorsements, COIs, and client communications
• Support producers with marketing, proposals, and client follow-up
• Build strong client relationships and provide excellent service
• Collaborate with the internal team to ensure smooth operations

Qualifications:

• Minimum of 2 years of commercial lines account management experience
• Experience with small to mid-market accounts preferred
• Applied Epic experience is a plus, but not required
• Strong communication, problem-solving, and organizational skills
• Proactive, confident, and service-oriented personality
• Team player who is motivated by culture and growth

Compensation & Benefits:

• $65,000 – $75,000 base salary (based on experience)
• Year-end bonus potential
• 12 paid holidays + 18 days of PTO
• Hybrid work flexibility
• Medical benefits partially paid for the individual
• Life and disability insurance provided
• 401(k) with employer contribution after 1 year

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