Job Description

About Visiting Angels

Visiting Angels is a private duty, non-medical home care agency dedicated to helping seniors live safely and comfortably at home. We specialize in personalized, private pay care , offering families trusted support and peace of mind.

We’re growing and looking for a Care Coordinator / Liaison with proven private pay home care experience to help expand our presence throughout the Greater Phoenix area .

Position Summary:

The Care Coordinator / Liaison serves as the face of Visiting Angels —conducting client consultations, developing individualized care plans, and fostering referral relationships within the community. This role requires a motivated, relationship-driven professional who understands the business side of private pay home care and is comfortable closing consultations with confidence and compassion.

Key Responsibilities:

• Conduct in-home care consultations and assessments for prospective clients and families
• Create and implement customized private pay care plans tailored to client needs
• Drive referral growth and community partnerships with hospitals, senior living communities, home health agencies, and social workers
• Execute marketing and outreach strategies to build brand awareness and increase inquiries
• Maintain ongoing client relationships through follow-ups and quality assurance visits
• Collaborate with caregivers and the office team to ensure consistent service excellence

Required Qualifications:

• Minimum 2–3 years of experience in private pay home care or private duty services (required)
• Proven success in care coordination, client intake, or community liaison roles within home care, home health, or hospice
• Strong understanding of non-medical home care operations, service agreements, and family dynamics
• Excellent communication, presentation, and follow-up skills
• Valid driver’s license and reliable transportation (local travel required

Preferred Skills:

• Experience conducting in-home assessments and closing consultations
• Established connections with referral partners in the Greater Phoenix area
• Working knowledge of CRM or home care software (AxisCare, ClearCare, or similar)

What We Offer:

• Competitive base salary + monthly performance bonuses
• Monthly stipend for mileage and travel expenses
• Health, dental, and vision insurance
• Paid time off (PTO)
• Supportive, team-oriented culture with growth opportunities
• Monday–Friday role with flexibility for occasional after-hours client needs

Join Our Team

If you have private pay home care experience and thrive in a client-facing, relationship-driven role , we’d love to meet you. Help families find trusted care, grow meaningful community partnerships, and make an impact every single day.

Apply today and become part of the Visiting Angels family!

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