Care Coordinator/Liaison - Home Care Job at Visiting Angels, Scottsdale, AZ

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  • Visiting Angels
  • Scottsdale, AZ

Job Description

About Visiting Angels

Visiting Angels is a private duty, non-medical home care agency dedicated to helping seniors live safely and comfortably at home. We specialize in personalized, private pay care , offering families trusted support and peace of mind.

We’re growing and looking for a Care Coordinator / Liaison with proven private pay home care experience to help expand our presence throughout the Greater Phoenix area .

Position Summary:

The Care Coordinator / Liaison serves as the face of Visiting Angels —conducting client consultations, developing individualized care plans, and fostering referral relationships within the community. This role requires a motivated, relationship-driven professional who understands the business side of private pay home care and is comfortable closing consultations with confidence and compassion.

Key Responsibilities:

  • Conduct in-home care consultations and assessments for prospective clients and families
  • Create and implement customized private pay care plans tailored to client needs
  • Drive referral growth and community partnerships with hospitals, senior living communities, home health agencies, and social workers
  • Execute marketing and outreach strategies to build brand awareness and increase inquiries
  • Maintain ongoing client relationships through follow-ups and quality assurance visits
  • Collaborate with caregivers and the office team to ensure consistent service excellence

Required Qualifications:

  • Minimum 2–3 years of experience in private pay home care or private duty services (required)
  • Proven success in care coordination, client intake, or community liaison roles within home care, home health, or hospice
  • Strong understanding of non-medical home care operations, service agreements, and family dynamics
  • Excellent communication, presentation, and follow-up skills
  • Valid driver’s license and reliable transportation (local travel required

Preferred Skills:

  • Experience conducting in-home assessments and closing consultations
  • Established connections with referral partners in the Greater Phoenix area
  • Working knowledge of CRM or home care software (AxisCare, ClearCare, or similar)

What We Offer:

  • Competitive base salary + monthly performance bonuses
  • Monthly stipend for mileage and travel expenses
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • Supportive, team-oriented culture with growth opportunities
  • Monday–Friday role with flexibility for occasional after-hours client needs

Join Our Team

If you have private pay home care experience and thrive in a client-facing, relationship-driven role , we’d love to meet you. Help families find trusted care, grow meaningful community partnerships, and make an impact every single day.

Apply today and become part of the Visiting Angels family!

Job Tags

Work at office, Local area, Monday to Friday,

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