Call Center Representative Job at Russell Tobin, Charlotte, NC

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  • Russell Tobin
  • Charlotte, NC

Job Description

📞 Call Center Representative – Charlotte, NC | Finance Industry

Pay Rate: $21/hr (W2)

Employment Type: Full-Time Contract

Overview:

A top-tier financial services company in Charlotte is hiring Call Center Representatives to support daily operations in its corporate call center. Candidates must be detail-oriented, professional, and comfortable assisting customers in a regulated environment.

Responsibilities:

  • Handle inbound customer calls with professionalism and efficiency
  • Provide support on account inquiries and basic financial transactions
  • Comply with verification procedures and financial regulations
  • Record all interactions accurately in company systems
  • Work with internal teams to resolve escalated matters

Qualifications:

  • Bachelor’s degree OR related Associate’s degree required
  • Previous customer service or call center experience (financial background preferred)
  • Strong verbal communication and multitasking skills
  • Ability to excel in a structured, metrics-driven environment

Job Tags

Full time, Contract work,

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