Job Description

Parts Counterperson

Greenway Motors, proudly representing Ford and Chrysler, Dodge, Jeep, Ram in Morris, has been a trusted, family-owned business since 1967. We are growing our parts department and are currently seeking a professional, motivated, and customer-focused Automotive Parts Counterperson to join our team.

We offer a supportive work environment with excellent work/life balance, competitive compensation, paid factory and in-house training, and a full benefits package.

Schedule: Full-time, 40+ hours Monday–Friday, plus alternating Saturdays from 8:00 a.m. to Noon.

Make the most of your career with a dealership that values its people—apply today!

Benefits:

• We offer excellent pay plans commensurate with experience.
• Healthcare
• Paid holidays
• Paid vacation
• 401k (with employer match)
• Flexibility

  Minimum Requirements:

• Two-years minimum experience in an automotive parts department/store
• Well-rounded understanding of vehicle mechanical operation
• Customer oriented and expertise in relationship building
• CDK experience/proficiency preferred
• Always maintain a professional decorum
• OEM certifications preferred

  Basic responsibilities include:

• Fulfill parts requests by working with customers, service, body shop, sister store, and mobile service.
• Answer inbound calls, quote prices, sell from inventory, and provide status updates.
• Read and navigate electronic parts catalogs.
• Accurately order, bill, and invoice parts; maintain DMS records and customer info.
• Keep daily parts order log and update service team on arrivals.
• Receive, ship, deliver, and transfer parts; process returns.
• Support inventory control: daily bin counts, rotations, organization, and year-end physical inventory.
• Prepare/stock mobile service vehicles daily.
• Manage Outlook email accounts and customer communications (phone, text, email).
• Maintain clean, organized department environment.
• Complete all required training and certifications.
• Uphold CSI at or above OEM standards.
• Adapt to changing factory, market, or company requirements.
• Perform additional tasks as assigned.

  Other Basic Requirements:

• Occasional exposure to inclement weather.
• Ability to stand, walk, bend, stoop, and occasionally sit for extended periods.
• Lift/push/pull: 20–50 lbs. occasionally, 10–25 lbs. frequently, 10+ lbs. continuously.
• Comfortable working at a production pace and in varying weather conditions.
• Valid driver’s license with clean record; reliable transportation.
• Able to pass background check and drug screening.
• High school diploma or equivalent.
• Basic computer skills (typing, data entry, inventory systems); able to read and follow instructions.

Greenway of Morris is an equal opportunity employer and prohibits all forms of discrimination without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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