Job Description

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

How will you CONTRIBUTE and GROW?

As an Operations Coordinator you will take inbound calls to field customers' concerns and questions, with a focus on processing and researching customer orders using our SAP computer system. This person may at times make outbound calls to proactively receive orders as well as complete research about the progress of an order. The representative may route calls to other departments if deemed necessary, and will work closely with AR, Admin, Sales Reps, and branches to resolve customer issues. The focus will be to use product knowledge, customer service tools, and acquired sales skills to effectively service each customer in a professional manner. You will also be responsible for billing and inventory management. Along with filing FDA paperwork, and ensuring FDA Compliance in the plant. This position is based in Salt Lake City, UT.

Work Schedule: Monday - Friday 9:00 am to 5:00 pm

• Provide excellent customer service to our walk in and remote customers.
• Sells industrial, medical and specialty gasses, welding supplies and related equipment to customers.
• Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
• Arranges for delivery of cylinders and hard-goods.
• Stocking and ordering of plant supplies.
• Filing paperwork.
• Communication on daily needs.

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Are you a MATCH?

• Computer skills with comprehensive knowledge of computer order entry systems.
• Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.
• Excellent communication skills.
• Ability to work independently and under some pressure to meet deadlines.
• Ability to routinely lift 25 - 50 lbs., and occasionally lift 51 - 80 lbs., frequent bending.
• Ability to perform work during prolonged standing up to 8 hours.
• Must be able to work overtime, when necessary.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click to view the EEO Know Your Rights poster and to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com .

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